Like many businesses throughout the world, we have had to change the way we do certain things, in order to protect our staff, clients and community, and this includes our carer training. Due to the very sensitive nature of caring – taking care of vulnerable people in their homes – our staff must be trained to the highest standards. Our carer Training department is therefore a critical part of our business, and it works closely with our Recruitment function.
Traditionally, our courses have been held in a classroom. This allows for interaction and shared learnings amongst carers, during break times as well as in class.
Now the theory parts of our courses are held via Zoom on the internet. It was a big change for all involved and we are pleased to say it is going very well.
This is what some of our learners on our recent QQI Care Skills course had to say about online training :
“I was scared but it’s fantastic. I am enjoying it more. You have to concentrate. Everyone is in your ear !”
“I did an SNA (Special Needs Assistant) course in a classroom last year. There are lots of courses online, but I thought I wouldn’t be able to concentrate. It’s very good. Now I feel I can go do more online courses”. Nastasha
“I miss meeting people and getting to know them in a classroom. I do like it, that is one thing though that does not work as well as in a classroom”.
On Friday 8th May, 3 x practical Skills Demonstrations were assessed and marked live by our Training Manager, Anna Lloyd, in the Lucan Centre, where we hold most of traditional classroom training.
As well as passing the theory part of training courses, it is also essential that carers pass the practical skills demonstration part.
The three subjects under assessment for the Practical Skills Demonstrations were :
1: Eating and Drinking
3: Dressing and Grooming
Each skills test shows how the carers assist people, and incorporates health and safety and communications skills in each test as well.
This was planned with the utmost attention to safety for all, and according to HSE guidelines.
Learners attended in person and brought someone from home in order to demonstrate their skills on, to avoid cross-contamination.