Carer of the Year 2024

On November 20th 2024, we announced our Carer of the Year for 2024. Huge congratulations go to this year’s winner: Mary Travers! Mary is on the right in the picture above receiving her certificate, voucher and flowers from Private HomeCare Managing Director, Elizabeth Nicholson. Congratulations Mary!

At a time when many would be enjoying retirement, Mary Travers chose a different path—one that brings care
and companionship to countless others.
Mary joined Private HomeCare nine years ago after retiring from a 25 year career working with people
with special needs. She describes her transition into caregiving as a new chapter that gave her life renewed
meaning. “Most people look forward to retirement, but I felt lost,” she explains. “Private HomeCare gave me
purpose to get up in the morning. It’s the best thing I ever did.”
“I’ve met so many lovely people over the past nine years,” Mary says. “I feel lucky to have supported my clients
and their families. My motto is to be a good listener and provide practical and emotional support. Respect and
confidentiality are key, especially as I work in my own local area where I know many people.”
“Working as a home carer makes me feel very fulfilled,” she says. “It’s about being present, listening, and giving
people the respect they deserve.”
Mary highlights the excellent support she receives from the Private HomeCare team. “If I ever have concerns,
the staff in the office are always there to help. They keep us updated with education and standards, which I find so
valuable,” she notes. “I enjoy the classes with other carers and hearing about their experiences.”
The teamwork extends to her daily work, particularly during double shifts. “Sometimes we work together
depending on client needs,” she explains. “It’s always helpful to discuss things with coworkers and share
perspectives.”
When asked for tips for new carers, Mary offers wisdom earned from years of experience:

1.  Get to know your client. Build trust and tread carefully at first.
2. Listen closely. Give clients the chance to express their feelings and needs.
3. Communicate with families. Keep an open line of communication with a client’s loved ones.
4. Monitor health. Watch for changes in physical condition and report them promptly to the office.

Congratulations Mary!