Client Testimonials

On behalf of the entire Prentice family, I would like to thank you so much for your kindness to us over so many years. My father died in 2003 and he was cared for by your agency and we have come up to the present day with (your care) for Mum and Caroline.

The quality of service has always been excellent and we have been so impressed with all the carers, many of whom have become friends. Above all, we have been able to keep our parents at home to the end of their lives and they both loved that.

Thank you indeed for everything.



Your carer made it possible for my Gran to come to my wedding. Thank you so much. Your company is a pleasure to deal with. It is such a comfort to know this service is available which made our special day even better.

I want to thank you and all the wonderful carers for your kindness, care and attention to my darling mother over the last seven years. Your agency made it possible for mum to live at home, retaining her independence in spite of medical and physical disability. She loved her home and all her home comforts where she felt safe and secure. 

We are really impressed with the attention to detail and efficiency of Dad’s care. George was reluctant to take the care to start. We cannot believe how Mary has established a relationship so quickly. This has given us great peace of mind. 1st class service.

Following my husband’s death I was faced with two options –

1. Find a nursing home to live in

2. Find home care

I am lucky to have been recommended Private HomeCare. Twelve hours of care per week from your carers allows me to bathe, have a main meal cooked daily and assistance with the exercises advised by my physiotherapist to maintain the mobility I do have.  

Thank-you for your kindness to my mother. It was difficult to watch my lucid, active mother suffer. The PHC carers were almost without exception, gentle and caring. My mother was well cared for.

My husband was extremely weak after his discharge from hospital and literally could hardly move around the house for months. The young lady you sent us was simply outstanding and did tojan work throughout the house until he was back on his feet again.

We have 5 Private HomeCare carers on permanent roster from 10am to 9pm 7 days a week for my mother who has memory loss. We are extremely happy with our Private HomeCare team – carers and office staff.

The carers are absolutely fantastic and always give 100%. They keep me informed all the time. It’s so easy to communicate with them. They are always on time and wear suitable carer’s uniforms.

I have great piece of mind knowing that my mother is being so well looked after. She is 100% relaxed and trusts carers and the office administration team, who always act immediately when I need them.


Daughter of a client with Memory Loss

Thank you again for your support over the last two months. Our new baby is now sleeping through the night. Please pass my thanks to your carers, each of whom were very kind and helpful. 

It was a great help that potential carers and the Nurse Manager were introduced to my daughter Hannah (who has an intellectual disability) before commencing their shifts. This way I could see how they interacted with Hannah and if she took to them.

I am very impressed with the choice of carers that were matched to my daughter. They are all very competent and kind.

Since then Private HomeCare have been in constant contact to ensure all is going well. I have no hesitation in recommending Private HomeCare.


Mother of a client with an intellectual disability

Gerry Butler shares his experience with Private HomeCare